Telephone System Quotes
Let us do the hard work of finding the right supplier for you
At Quotonga we take the hard work out of finding a professional, vetted supplier of all types of services for your business.
Let’s be honest, it can take a lot of time from your day to day trying to find the right suppliers.
Telephone systems are no different, and gaining a telephone system quote is as easy as entering a few details into our calculator below.
What’s more, our promise not to send your details to every company that exists means you will have a maximum of 3 companies making contact and providing you with competitive quotations.
How does Quotonga work?
We take the hassle out of finding the right phone system supplier for your business. Our service provides a great experience to both the buyer and the supplier.
You enter some basic information about your business and answer the questions in the quote request form. Based on the information you enter we will find the right supplier for your requirements.It’s as easy as that. You can read more about our Brand Charter here
Our suppliers are accredited by Quotonga
All the suppliers we work with are checked out to make sure they provide not only a great price but the back-up and support you need from a Business Telecommunications supplier.
It wouldn’t look very good for us if we just sent your details straight out to as many companies as possible and they end up providing a really poor service. (There’s enough of those out there already).
We make sure that existing customers are happy with the service they are receiving, they have the financial capabilities to sustain themselves, they have the right staff with all of the right accreditations need to service the type of system being proposed.
A great experience for both supplier and buyer
Our goal is to provide you with the right solution for your business. If your requirements are a little more complex than the questions we have in the quote form please do get in touch with us.
We have a large number of suppliers who specialise in all areas of Telecoms solutions and we’d be able to put you in touch with those guys.
Need a more complex solution?
How to select the right phone system for you
Selecting the right phone system for your businesses requirements is critical to getting the right phone system installed. Below we have listed out some of the main features that we suggest you think about.
All our partners are very knowledgeable about their respective solutions and as such we recommend you tell them exactly what your requirements are and what the system needs to be capable of doing for you.
Features you can’t live without
When you’re running a business, whether it’s a start-up or a well-established firm, there are some telephone system features that you simply cannot compromise on. Here’s a list of some of the key features that no business would be able to live without:
It goes without saying that if you invest in a phone system it should work properly. We hear horror stories all the time about businesses that end up with unstable or fundamentally flawed phone systems though.
Imagine the amount of money a telemarketing firm could lose if their phone system is down for the morning.
Or the knock on effect for complaint resolutions if customers can’t get through to a service centre for an entire afternoon. The financial losses, coupled with the negative impact on customer care, could well be devastating.It’s important to choose a stable phone system from a reputable supplier.
Ensuring zero downtime due to technical gremlins should be one of your top priorities when selecting your new phone system. Your clients - and your profits - will thank you.
Voicemail and Out-Of-Hours Messaging
Have you ever rang a number and had it ring out for several minutes without giving you the option to leave a message? Or ever got through to a voicemail to be told that a message can’t be left due to the voicemail being full? Both are really frustrating situations.
With business voicemail you can ensure that you never miss a vital message. By using out-of-hours messaging, people calling can better understand why they can’t get through and when they are likely to get a call back.
These are just a couple of reasons why voicemail and out-of-hours messaging have become vital functions when designing and implementing a new telephone system.
No matter what size and scale your business is, being as available as possible, as much of the time as possible, is key.
Need a more complex solution?
High Call Quality
Nothing makes someone hang the phone up faster than calling or being called by someone they can barely hear. It’s an all-too common problem and if you’ve ever experienced it yourself, you’ll understand exactly how frustrating it can be. Distant, crackly, phone lines make life difficult for everyone.
Poor call quality means your staff won’t be able to complete their function and your customers or prospects will not be inspired with confidence. Worse, all three could end up very frustrated and disappearing to competitors. Competitors with better standards of telephony equipment no less.
By implementing a phone system that places great emphasis on delivering excellent call quality standards, you’ll be safeguarding your business from these issues. Maintaining a high level of professionalism and ensuring nothing gets lost in translation are just two benefits you’ll receive with high call quality.
Greetings and Marketing-on-hold
When someone rings your company, you only get one chance to make a good first impression. Having the ability to add a greeting to all callers makes it one of the most important features you can have on your business phone system.
When transferring a caller to a colleague or putting them on hold it’s a wasted opportunity to promote your business if you don’t have this functionality on your phone system.
We know that some suppliers will offer the recording of marketing on hold free of charge as part of the phone system deal. So make sure you ask for this whilst getting the best deal on your new office phone system.
Call Recording Functionality
Over the past few years this has rapidly become a firm favourite in terms of “must-have” phone system features. Two major benefits of having a system that supports call recording include training and development of staff and dispute resolution.
By providing the functions to allow managers to listen in on calls and also record and playback calls to their staff, significant steps can be taken to improve your business’s customer service and telemarketing departments. Assisting training and development is one of the main reasons call recording can’t be lived without in modern organisations.
Another key benefit of call recording comes whenever a dispute arises. Conversations can be forgotten and potentially important details missed.
Wouldn’t it make life so much easier to refer to a voice recording whenever a dispute arises?
Need a more complex solution?
To make the most of your business phone system you need to fully understand how it’s working and how people are using it. By having a phone system that can support management information and reporting you’ll be able to understand key performance metrics about your company’s telephone usage.
Essential information that a good business phone system can provide includes volume of incoming and outgoing calls, details around length of these calls, visual details of available and unavailable call operatives, reports about missed and abandoned calls, as well as much more.
Having this management information in easy to view documents can be used to enhance your customer service, optimise employee efficiency and improve business operations. Another absolute “must-have” feature for any modern business telephony system.
Choosing the right Phone System Supplier
A Smooth Installation and Set-Up Process
This is a service feature you can’t live without. Ensuring you instruct a telecoms business that can provide a fast turnaround and cause minimal disruption to your ongoing business activities is critical when changing phone systems.
If your business is a start-up, you can’t wait for that first call to come in or to make that first sales call. A delay due to a tardy installation engineer could kill your momentum. For well-established firms, you need to carry on business-as-usual or your customers could very well run a mile.
All businesses are different but one thing’s for sure; no business should be standing still while their new phone system in being implemented. Choose the right provider and your installation and set-up process will be completely painless.
Another key service feature no business would want to be without is great support and expert advice. No matter how amazing, well thought out and perfectly implemented your phone system is, there is always potential for issues to arise from a technically complex set-up like a business phone system.
Making sure a well-respected business handles your new phone system will give you the added confidence that you won’t be on your own if anything does go wrong. A great service provider will also ensure that you get the most out of your system and its features by being on-hand to support you with additional advice as well.
Great support comes in all different shapes and sizes but the very best telecommunication companies can deal with everything, from the smallest piece of functionality advice, to helping resolve a major technical problem quickly. With big technical issues, the very best support looks at the root cause of the problem to make sure it never happens again too.